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How does Nest work for me as a provider?

Article by The Nest Team

To understand how Nest could work for you as a provider, it’s a good idea learn how the Nest platform works.

Registering

To use Nest, you will need to sign up as a provider and be approved by the Nest team as a genuine SDA provider. Once approved, you’ll be able to upload as many properties as you wish.

Uploading properties

Nest offers providers two options for uploading images and details about properties to ensure ease. You can choose to upload each property separately (one by one) or use our bulk uploader tool to list multiple properties at the same time. Once your properties are listed, with all the details (i.e features and funding/support allocation) and images (i.e. photos and floorplan) correctly filled, people with disability using Nest to find a home can now be matched with your properties!

Getting matches

When it comes to providing information about your properties, the more the better! The descriptions and information you provide directly influence the matches Nest can generate for you. Nest tries to match the most important needs first (i.e. support and funding requirements).

Contacting applicants

Once matched with your properties, registered users of Nest can choose to apply for your vacancies. This means their details (including their funding and support requirements and contact details) will be automatically sent to you so you can contact them to talk about their situation. Finding out as much as possible about an applicant before offering them your vacancy is crucial. This helps to ensures you, the applicant and any current residents who may be living in the property are all compatible and comfortable with the situation. Once you have discussed options and everyone involved is happy, it’s time to offer the vacancy to the applicant.

What Nest doesn’t do

Nest is purely a matching platform. It uses a powerful algorithm to sort through information and generate matches. Nest does not liaise with applicants on your behalf. When a person has submitted an application for your vacancy, it is your responsibility as the provider to contact them in accordance to Nest’s Provider Code of Conduct. Complex issues around compatibility require personal discussions between the provider and the person with disability and this cannot be covered via impersonal online categories. Similarly, it might be important to the final matching process that the person is eligible for specific NDIS funding that would normally be included as part of an application process. That again is a process that cannot be adequately covered via an online form.

For more information about Nest and to request a confidential discussion about registering, please contact info@gonest.com.au


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